FalconSnap Privacy Policy


Last updated: 2/22/2024

Paradynamix (“us”, “we”, or “our”) operates https://falconsnap.com, https://app.falconsnap.com, and all FalconSnap related services (the “Site” or “Services”). This page informs you of our policies regarding the collection, use, and disclosure of Personal Information we receive from individuals (“you”) who: (i) visit or otherwise interact with our Services (“Visitors”); and/or (ii) use our cloud based project management and information organization platform via the site or desktop or mobile application (“Users”).

We use your Data as defined below, only for providing and improving the Site. By using the Site, you agree to the collection and use of information in accordance with this policy.

Information Collection

We collect technical data, profile data, user data, content, and other data received from you and your organization (your “Data”).

We collect various types of personal data regarding our Users as well as Visitors to our Site. This data is typically generated through your interaction with us or our Services through automatic means or directly from you and other users.

Log Data

Like many site operators, we collect information that your browser sends whenever you visit our Site. We collect the following Log Data, including but not limited to:

  • The type of device you’re using;
  • Your computer’s Internet Protocol (“IP”) address, browser type and browser version;
  • The pages of our Site that you visit;
  • The time and date of your visit, as well as the amount of time spent on those pages and other similar statistics, including, but not limited to a unique device ID, network connection type, provider, network and device performance, browser type, language, online identifiers such as cookies (defined below), and the aforementioned IP address, your non-precise location (which may be inferred from other technical data collected), crash reports, and system activity.

In addition, we use cookies from third party partners such as Google to collect and process this information to make valuable marketing and business decisions. To learn more on how Google services collect and process your information, you can view their explanation here.

If you would prefer to opt out of sharing your information with Google Analytics, you can install this plugin which will allow you to control the information Google Services can collect from you both on our Site and other websites on the internet.

Personal Data

We collect the following Personal Data (which, to the extent that it relates to an identified or identifiable individual, is deemed Personal Data):

  • User Data: This is the data that is directly provided by you to allow you to sign up for and use FalconSnap Service. Some of the data we ask for will be required in order to create an account. You may have the options to provide additional Personal Data to personalize your account. Data for a User must include your username, name, and email address.
  • Contact Information: This is the information freely and willingly provided by you when you use any of the contact forms provided on the Site.

Personal Data is attached to a User and is only relevant to that individual User, not the Account as a whole.

Company Data

In addition to Personal Data, we will also collect Company Data. To the extent that this data concerns a non-human entity (a company or business), we will not regard it as “Personal Data” but as “Company Data.” We collect the following Company Data:

  • Payment and Purchase Data: This is the data you provide to us to enable us to process payment for or purchase of access to our Service and the appropriately associated Site. This data may include a credit or debit card type, expiration date, and certain digits of your card number.
  • Account Data: In the process of setting up a company account, you may be asked to provide us with details such as company name, billing details, business needs, and preferences.

Company Data is attached to an Account rather than any particular User.

Information Use

We collect this information in order to provide, maintain, improve, and secure our Site and Service. We use Personal Data as necessary for the performance of our Service, to comply with our legal and contractual obligations, and to support our legitimate interests in maintaining and improving the Service.

This use covers but is not limited to:

  • To provide and personalize our Service;
  • To authenticate the identity of our Users and allow them access to our Service;
  • To provide support to Users and Visitors regarding our Service;
  • To understand how Users and Visitors interact with our Service and further develop and improve our Service;
  • To contact Users concerning changes to the Service;
  • To support and enhance our data security measures;
  • To process your payment for our Service;
  • To comply with applicable laws or regulations.

We do not sell your Personal Data or Company Data.

User Content

The content that Users of an Account enter is private and only viewable to other users of the same Account. Content created by in your Account will never be available to another Account. We will only access your content as needed to provide support, troubleshoot, or assist a User as requested through support venues.

Communications

We may use your Personal Information to contact you regarding your Account with the Service, providing support for your use of the Service, or in response to communications submitted to us by yourself.

Cookies

Cookies are files with small amounts of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive.

Like many sites, we use cookies to collect information, provide security measures, operate certain functions, and help us read the performance of the Service. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site or Service.

Data Security

The security of your Personal Information is important to us and we work hard to keep your information private. We make use of industry standard physical, procedural, and technical security measures to keep your information safe, including encryption where appropriate.

Please note that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

Data Retention

We keep your Personal Data and Company Data only as long as necessary to provide you with the Service and for legitimate and essential business purposes, such as maintaining Service performance, making data-driven business decisions, complying with our legal obligations, and resolving disputes.

Except as it is required by applicable law, we are not obligated to retain your Personal or Company Data for any particular period and are free to securely delete it or restrict access to it for any reason at any time, with or without notice to you.

Rights to Your Data

You have rights concerning your Personal Data. Should you ever wish to exercise your rights under any applicable law, please contact us at contact@falconsnap.com.

Changes to This Privacy Policy

This Privacy Policy is effective as of 9/2/2020 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.

We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will automatically constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us, or by placing a prominent notice on our Site.

External Links

While our Service may contain links to other sites or services, we are not responsible for privacy practices of the owners of those sites and cannot be held accountable for your information when you visit these sites. We recommend practicing caution when you leave our Site for another service or site and encourage you to read the privacy policy of each website you visit carefully. This Privacy Policy only applies to this Site and Service.

About this Policy

This policy applies to all FalconSnap services offered by Paradynamix. This Privacy Policy does not apply to separate privacy policies that do not include this Privacy Policy.

Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us through contact@falconsnap.com.

Effective Date: 9/2/2020

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